Terms of Service

By accessing our website or submitting a form, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our services.

These Terms apply to all users of the Made Medical website located at www.made-med.com, including those who submit forms, request appointments, or otherwise interact with our digital platforms.

1. DESCRIPTION OF SMS USE CASES
By submitting your information through our website form, you consent to receive transactional SMS messages from Made Medical. These messages may include:
• Appointment confirmations
• Appointment reminders
• Rescheduling notifications
• Responses to inquiries
Message frequency varies based on your interaction with our services.

2. OPT-OUT INSTRUCTIONS
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information in Section 3 below.

3. CUSTOMER SUPPORT
If you have questions or need support, please contact us at:
Made Medical
56 East 34th Street, 2nd Floor, New York, NY 10016
Phone: 917-905-9165
Email: [email protected]
Website: www.made-med.com

4. MESSAGE AND DATA RATES
Message and data rates may apply depending on your mobile carrier and plan. Made Medical is not responsible for any charges incurred through your wireless provider in connection with SMS communications.

5. CARRIER DISCLAIMER
Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS communications is subject to the terms and conditions of your mobile carrier and may not be guaranteed in all circumstances.

6. AGE RESTRICTION
You must be at least 18 years of age to use our services or submit information through our website. By using our website, you represent and warrant that you meet this age requirement.

7. PRIVACY POLICY
Your privacy matters to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at www.made-med.com/privacy-policy.

8. CHANGES TO THESE TERMS
We may update these Terms periodically. Any changes will be posted with a revised effective date. Continued use of our website following any update constitutes acceptance of the revised Terms.

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